Our Company
QbDVision is a modern software company that is defining and building a new category of software within the pharma and biotech industry. Our solution allows pharmaceutical manufacturing companies to drastically shorten the time it takes to bring their products to market by digitalizing the data and end-to-end processes of the drug development lifecycle. The ultimate goal: to save lives by helping organizations swiftly and efficiently deliver the next generation of breakthrough therapies to their patients.
At this fast-growing company, you’ll be collaborating with a diverse collective of dreamers, thinkers, and doers who are on a mission to reshape the way our customers create and deliver life-changing therapies. Our group of talented and highly-motivated people are located all over the world, and strive toward every goal with an unflinching commitment to succeeding together. Here, you’ll be working with some of the largest pharma and biotech companies in the world who are pushing the boundaries of therapeutic innovation. Together, we can and will make an impact on the world.
We are a people-first organization focused on building strong teams, and creating an exceptional environment for our people. We understand that our people are our greatest asset, and do our best to attract and retain A-players by prioritizing a company culture that enables professional and personal fulfillment. We are rapidly building our remote teams and are looking for individuals that thrive in a fast-paced atmosphere, exhibit extreme ownership, and are motivated by the opportunity to make a real impact. Sound like you? Then let’s grow together.
About The Role
As a Product Specialist, you will be a crucial technical resource supporting our sales team in acquiring new customers and partners. You will leverage your scientific background and understanding of the pharmaceutical and biotechnology industries, particularly in Chemistry, Manufacturing, and Controls (CMC), to provide technical expertise throughout the sales cycle. This includes delivering compelling product demonstrations, answering complex technical questions, developing comprehensive responses to RFPs, and designing tailored solution architectures to meet prospect needs. You will bridge our technical capabilities and our customers’ scientific and operational requirements, ensuring they understand the value and impact of our platform. This role requires a detail-oriented individual with strong communication skills and a passion for helping customers solve their challenges.
What You’ll Own
- Pre-Sales Technical Support:
- Serve as the primary technical point of contact for the sales team, providing expert guidance and support throughout the sales process.
- Conduct engaging and informative product demonstrations tailored to specific prospect needs and workflows within CMC and related areas.
- Effectively address technical questions and concerns from prospects, clearly articulating the capabilities and benefits of our platform.
- Develop detailed and persuasive responses to Requests for Proposals (RFPs) and Requests for Information (RFIs), highlighting our technical strengths and differentiation.
- Collaborate with Account Executives to understand prospect requirements and design optimal solution architectures that align with their scientific workflows.
- Solution Expertise:
- Maintain a deep understanding of our platform’s features, functionality, and technical architecture.
- Develop and maintain expertise in the scientific workflows within pharmaceutical and biotechnology manufacturing, particularly CMC and related software solutions (e.g., LIMS, ELN, MES, RIM).
- Stay current on industry trends, emerging technologies, and the competitive landscape within the pharma/biotech SaaS space.
- Articulate the value proposition of our platform in the context of customer-specific scientific and business challenges.
- Content and Tool Development:
- Contribute to the development of technical sales collateral, including demo scripts, presentations, FAQs, and technical documentation.
- Identify opportunities to create reusable solutions, templates, and best practices for common customer use cases.
- Provide feedback to the Product and Engineering teams based on customer interactions and market insights.
- Customer Engagement and Relationship Building:
- Build strong relationships with prospective customers, establishing credibility and trust through your technical expertise.
- Understand customer scientific processes, data management practices, and IT infrastructure.
- Collaborate with internal teams (Sales, Product, Customer Success) to ensure a seamless customer experience.
- Travel and Industry Participation:
- Travel to customer sites as needed for meetings, demonstrations, and technical workshops (30% of time).
- Attend industry conferences and events to stay informed about market trends and network with potential customers (20%).
What You Need To Succeed
- Education and Experience:
- Bachelor’s degree in a scientific discipline, preferably Biology, Chemistry, or related field.
- 3+ years of professional experience in the pharmaceutical or biotechnology industry.
- Specific experience in pharmaceutical/biotech manufacturing, particularly within CMC (Chemistry, Manufacturing, and Controls), is highly desirable.
- (Bonus) Experience with common CMC scientific workflow tools such as LIMS, ELN, MES, and RIM systems.
- (Bonus) Experience in a digital strategy, technology, or software company.
- (Bonus) Experience in a sales or customer-facing role.
- Skills:
- Technical Proficiency: Understanding and articulating complex technical concepts related to software and scientific workflows.
- Scientific Acumen: Strong understanding of scientific principles and processes within the pharmaceutical and biotechnology industries.
- CMC Expertise: Solid understanding of CMC processes, regulatory requirements, and everyday challenges.
- Excellent Communication Skills: Exceptional written and verbal communication skills, with the ability to explain technical information to technical and non-technical audiences.
- Presentation Skills: Ability to deliver engaging and persuasive product demonstrations.
- Problem-Solving: Analytical and problem-solving skills to address customer technical challenges.
- Detail-Oriented: Strong attention to detail, particularly when responding to RFPs and designing solutions.
- Collaboration: Ability to work effectively with sales teams and other internal stakeholders.
- Customer Focus: A genuine desire to understand and meet customer needs.
- Personal Attributes:
- Enthusiastic and self-motivated.
- Adaptable and able to thrive in a fast-paced environment.
- Strong work ethic and a commitment to excellence.
- Passion for technology and its application in the life sciences.
What You Will Love About Us
- Our people-first focus: Every company decision is made with you in mind. From our unlimited PTO to flexible work hours, we do our best to prioritize our people by empowering them to work (and live!) in the way that best suits their needs.
- Culture of teaching and learning: Growth is the bedrock of success, so we strive for it at every opportunity.
- Competitive compensation package: Keeping great talent means knowing someone’s value, and paying them for it. Our salaries, equity offerings, and bonuses reflect the A-players we hire.
- Health Insurance, Disability, Insurance, and Mental Health Services: You can’t bring your best self to work if you’re not feeling well. Our wellness offerings will help you get back in the saddle in no time!
- Hybrid Office Model: As a virtual company with teammates located around the world, you will have the option to work from home and/or to go into an office (if you are in one of our brick and mortar cities – Austin, Boston, and Dublin).
- Stipends: We offer our full-timers various stipends to promote professional growth and allow for success in one’s role. Making you better makes us better!
Sold? Please send resumes, cover letters, and LinkedIn profiles to careers@qbdvision.com. We look forward to hearing from you!
