Data Governance and Integrity: Pharma, Biotech, and the Data Deluge, Part 1

Data powers today’s leading businesses. But why not drug developers?

On the surface, industries like aerospace, mining, retail, and energy don’t appear to have much in common. But they all share one critical attribute: top businesses in every one of these sectors have learned how to turn their vast volumes of data into a powerful, performance-driving resource.

For many industries, “big data” is already old news. They’ve moved well beyond marveling at the scale of information they can generate, and started exploring innovative ways to plug their data generation engines straight back into their organizations – in the form of predictive algorithms, adaptive processes, AI-enabled workflows, and more. 

But drug developers? Far too many of them are worried about where they’re going to store all those paper files. In an era defined by the power of data, drug developers are struggling to adapt, much less keep up. 

And yet, there’s growing reason to believe they can, and will. Over the next few weeks we’ll explore why and how, with a new series on data governance, quality, and integrity in the drug development industry. Starting with this first chapter of our story, we’ll dig into the unique challenges facing pharma companies, biotech businesses, and their digital transformation, and the steps they can take to modernize their information infrastructure and achieve true digital maturity. 

So let’s dive in, right at the root of the problem: unstructured data.

Standing on water: Data governance, integrity, and the challenge of unstructured data

Let’s start with some good news: in an era when “data is the new oil,” drug developers and manufacturers have drilled a well that would make Daniel Plainview blush. The ISPE “recently” reported that a single mid-sized biomanufacturing facility can generate anywhere from 0.5 to 10 petabytes of data every year – and that was in 2018. Just for reference, 1 petabyte is 4 times the content of the US Library of Congress. 

But then there’s the bad news: there’s an enormous difference between tapping data and tapping its value. In fact, 70% of that continual data goes completely unused. For the most part, the life sciences’ information geyser delivers precious few valuable resources. Instead, it produces ever-expanding, nominally “managed” data slicks.

Why? Simple: to put a resource to use, it has to be in a usable form. The vast majority of drug development data isn’t, even as enormous volumes of it continue to be produced – only to be trapped in paper documents, PDFs, Microsoft files, and employees’ minds. No sooner is this data generated then it is marooned in these unstructured formats, only to be accessed with tedious, time-consuming, and all-too-frequently duplicated effort.

We have an unstructured data problem: no unified knowledge base for CMC

The impact of that challenge goes far beyond untapped organizational value or lost institutional knowledge. 

Scattered, disconnected data sources can be impossibly hard to manage to regulatory standards like 21.CFR.11. Bridging islands in a fragmented, analog data ecosystem takes time – so much, in fact, that key data-sharing workflows like tech transfer now take 18 months or longer, on average. And drug developers awash in unstructured data often struggle to fully understand and articulate their own processes, much less how they need to be managed and controlled – leading to underpowered control strategies replete with unknown, unmitigated risks. 

How big are those risks? We don’t want to name names,  but just ask a pharma company that had their biosimilar rejected for the 3rd time because of data integrity issues. Or a beleaguered global CDMO whose recent control-related 483s have roiled customer product flow.

To put a resource to use, it has to be in a usable form. The vast majority of drug development isn’t, even as enormous volumes of it continue to be produced – only to be trapped in paper documents, PDFs, Microsoft files, and employees’ minds.

Just these two examples – along with many other recent ones – show how urgently drug developers and biomanufacturers need to evolve their policies and strategies for data governance. It’s never been more important for these businesses to establish a comprehensive approach to both generating and managing their data in ways that support effective, holistic data integrity – before they discover just how vulnerable their data ecosystems have become.

As we’ll see in this new series, developing that kind of approach is one of the smartest investments drug developers and manufacturers can make in their business – but it’s one that requires thoughtful planning, careful management, and serious commitment. 

The first step, though, doesn’t start with the data itself. It starts with the mindset of the people creating it – and how businesses can help them escape one of the industry’s most common data integrity traps.

Squaring off with ALCOA+: Why it’s time to evolve industry’s legacy framework

To develop truly modern data governance methods, drug developers and manufacturers need to start with a fundamental principle: What constitutes “good” data management?

For decades now, the answer to that question has been simple: it means keeping data attributable, legible, contemporaneous, original, accurate, as well as complete, consistent, enduring, and available. It’s a framework that served the industry well at a time when information sources were limited and blockbuster small molecules stacked up new data in large but predictable batches. 

Fast forward to an era of arcane biologic compounds, personalizable therapies, IoT-enabled manufacturing facilities, and sprawling global partner networks. Today, in an industry with vastly more, more complex, and more heterogeneous data to synthesize, the ALCOA framework is beyond brittle. When data is pouring in from countless sources, and needs to be leveraged across teams, facilities, and projects, who can limit “well-controlled data” to the latest time-stamped PDF with a legible signature? 

ALCOA is a framework that served the industry well at a time when information sources were limited and blockbuster small molecules stacked up new data in large but predictable batches. But drug developers’ digital reality is now fundamentally different.

And yet, many drug developers and manufacturers are still struggling to break free from this document-centric mindset and imagine how ALCOA can evolve for a new era. The result: persistent friction and flaws in many drug development and manufacturing workflows. As famed FDA inspector Peter Baker observed recently, nearly 80% of recent CDER warning letters are the result of rigid adherence to ALCOA+ principles. 

Shifting the assumed definition of effective data governance – moving it beyond instinctive alignment with ALCOA – will be the first mile of our industry’s long path to digital maturity. Today, many stakeholders still stand firm behind that framework, even as oceans of new data flood their servers and flow between siloes with little control.

 

Tomorrow’s data governance: What does the “right” structure look like?

Evolving our industry’s conception of “good” data management will be the catalyst for many transformative benefits – not the least of which will be lower risk of regulatory blowback. After all, well managed, consistently structured data is key to nearly every golden fleece in drug development: automated reporting and compliance, streamlined tech transfers, continuous manufacturing, and more. 

There are two key dimensions of that structure, which we’ll delve into across this series: 

  • Where data is structured: Consolidating data resources in a single source of truth (SSOT) where it can be secured, integrated, and readily accessed in compliant ways – as well as prepared for use in more advanced applications.
  • How data is structured: Generating and maintaining data in a properly labeled, easily usable format like FAIR (findable, accessible, interoperable, reusable) that enables any appropriate stakeholder to readily and efficiently leverage that resource.

Well managed, consistently structured data is key to nearly every golden fleece in drug development: automated reporting and compliance, streamlined tech transfers, continuous manufacturing, and more.

Both of these factors are crucial for pharma and biotech businesses that want to protect the quality and integrity of their  drug development data. An effective SSOT transforms a core challenge of ALCOA+ – isolated, static documents as either the only or competing sources of truth – by creating canonical data records that can be accessed, linked, analyzed, and leveraged without a single compliance misstep. Using a framework like FAIR turns free data electrons – dispersed, disconnected, and chaotic – into a usable charge that can power many different applications. 

Implementing either of those structures requires a robust data governance strategy that dictates how a business will generate, manage, and deploy its information resources. It also demands a clear methodology for how those policies and methods will be implemented – including how an organization will make the leap from document-centric compliance and quality control to data-focused efficiency and adaptability. 

So what should those strategies and methods look like? That, dear reader, is for next time. 

Coming up next: Laying the foundation of the data quality pyramid

So how do we get from here to there? How can drug developers lay the groundwork of data-centricity in their organizations, and ensure that their knowledge and information resources flow directly into usable structures – not unmanageable lakes? 

In the next chapter of our series, we’ll explore what that process looks like for businesses that want to escape the gravitational pull of paper, paper-on-glass, and all their Adobe and Microsoft analogues. Stay tuned to find out where that process starts – with building an organizational data culture – and why that foundation is essential to strong data governance and consistent data integrity.

Until then, check out some of our team’s other insights on evolving applications, challenges, and best practices for drug development data: 

 

GET IN TOUCH

Ready to start structuring your product and process data?

No need to wait for the rest of our series. Reach out to our experts today to learn how we can help.

Luke Guerrero

COO, QbDVision

A veteran technologist and company leader with a global CV, Luke currently oversees the core business operations across QbDVision and its teams. Before joining QbDVision, he developed, grew, and led key practices for international agency Brand Networks, and spent six years deploying technology and business strategies for PricewaterhouseCoopers’ CIO Advisory consulting unit.

Michael Stapleton

Board Director, QbDVision

Michael Stapleton is a life sciences leader with success spanning leadership roles in software, consumables, instruments, services, consulting, and pharmaceuticals. He is a constant innovator, optimist, influencer, and digital thought leader identifying the next strategic challenge in life sciences, executing and operationalizing on high impact strategic plans to drive growth.

Yash Sabharwal​

President & CEO, QbDVision

Yash Sabharwal is an accomplished inventor, entrepreneur, and executive specializing in the funding and growth of early-stage technology companies focused on life science applications. He has started 3 companies and successfully exited his last two, bringing a wealth of strategic and tactical experience to the team.

Laurent Lefebvre - Headshot

Laurent Lefebvre

RA CMC Director, Novartis

Laurent is the Director of RA GDD CMC at Novartis. With over 10 years of experience working as a worldwide Regulatory CMC Project Lead on blockbuster brands, he is an expert in the entire CMC product lifecycle in global regulatory environments. Laurent has been a core team member of the Novartis Regulatory Strategy and Intelligence for IDMP since 2014 and a member of the EFPIA ICH M4Q support team. He is involved in regular collaborations cross-industry (IDMP roundtables, Pistoia Alliance), digital initiatives (RIM structured authoring, master data & PLM), reviewer of the ISO IDMP guidelines and a Novartis contributor to regulatory intelligence discussions.
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James Maxwell

Life Sciences Innovation Lead, Accenture

James Maxwell is an Innovation Lead at Accentures Global Centre for R&D and Innovation. He leads strategic innovation programs with global Life Sciences organizations to solve challenges, rapidly prototype and prove value for future solutions across the end-to-end Life Sciences value chain. With a background in design, research and innovation strategy he has worked with multiple organizations to take an innovation approach for solving challenges across CMC.
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Paul Denny-Gouldson

CSO, Zifo

Paul is the CSO at Zifo RnD Solutions, a global specialist scientific and process informatics service provider working across research, development, manufacturing and clinical domains. He obtained his Ph.D. in Computational Biology from Essex University in 1996 and started his career as a Post Doc, and subsequently Senior Scientist at Sanofi-Synthelabo Toulouse (now Sanofi) for five years, where he managed a multidisciplinary molecular and cell biology department. He has also founded a number of companies focused on combining science, technology and business, and authored more than 25 scientific papers and book chapters.
Chris McCurdy

Chris McCurdy

Chief Architect of Healthcare and Life Sciences at Amazon Web Services

Chris McCurdy serves as Chief Architect of Healthcare and Life Sciences (HCLS) for Amazon Web Services (AWS), where he leads teams responsible for architecting cutting-edge services, unlocking data assets, and opening novel analytics capabilities for customers. With over 20 years of industry experience, Chris plays a key role in envisioning and developing innovative solutions and services that accelerate customer value while improving patient outcomes.
Isabell Hagemann Headshot - Digital CMC Basecamp - QbDVision

Isabell Hagemann

Scientific Assistant, Biological Development, Downstream, Bayer AG

Isabell Hagemann is a biochemical engineer by training and has worked at Bayer AG in the biological development downstream department in 2017. In that time, she has worked on process development, process characterization, and the technology transfers of several biologics using high-throughput development systems, modeling approaches, and knowledge management tools.

Ganga Kalidindi

Global Head TRD Data Assets & Insights, Novartis

As the Global Head TRD Data Assets and Insights at Novartis, Ganga Kalidindi brings a unique combination of Information Technology and Product Development expertise to delivering in a regulatory landscape. Throughout his career, he has striven to make direct positive impact on business providing leadership that creates cross-functional high-performing teams. Focusing on complex business and technical challenges, leading through change, and creating success that takes programs and companies to a winning status.
Fran Leira Headshot - Digital CMC Basecamp - QbDVision

Fran Leira

Global Head of Process Engineering CoE, CSL Behring

Fran Leira is a biopharma Professional with over 20 years of experience in QC, MSAT/Tech Ops at companies like Genentech, GSK, Merck, and Lonza where he supported Product and Process Lifecycle Management at site-based and global roles. He is currently the Global Head of Process Engineering CoE at CSL Behring.

Florian Aupert Headshot - Digital CMC Basecamp - QbDVision

Florian Aupert

Lab Head, Biological Development, Bayer AG

Florian has a B. Sc. and M. Sc. in pharmaceutical biotechnology with a focus on bioprocess engineering. Since 2018, he’s worked at Bayer AG in Biological Development, concentrating on portfolio program management and tech transfer.

Devendra Deshmukh

Global Head, Digital Science Business Operations, Thermo Fisher Scientific

Devendra Deshmukh currently leads Global Business Operations for Digital Science Solutions at Thermo Fisher Scientific. In this role he oversees operations broadly for the business across its product portfolio and leads the global professional services, technical support, and product education teams.

Mark Fish

Managing Director, Scientific Informatics, Accenture

Mark Fish is Managing Director and Global Lead for Accenture’s Scientific Informatics Services Business. Mark has over 25 years of experience in leadership roles in Accenture, Brooks Life Sciences and Thermo Fisher Scientific delivering innovative solutions to the pharmaceutical sector and is passionate about drug discovery and development, translation research and manufacturing transformation. Mark has extensive experience in agile software development, data strategy, process engineering and robotic automation for research, analytical development and quality control in Life Sciences.

Chris Puzzo

Solution Architect, Digital & Data, Zaether

Chris is a Solution Architect with Zaether, focusing on delivering next-generation digital and data solutions for GxP Life Sciences customers. Chris has previously held technical operations roles within multiple gene therapy manufacturers, including Thermo Fisher Scientific’s CDMO organization where he supported various capital projects including the design, build, and startup of new GxP manufacturing capacity.

Victor Goetz, Ph.D

Executive Director, TS/MS New Modalities and Data Strategy, Eli Lilly and Company

Victor Goetz, Ph.D. is the Executive Director of Technical Services New Modalities and Data Strategy at Eli Lilly and Company. He has over 35 years of industry experience in developing and commercializing nine novel medicines to enhance the exchange of knowledge needed to speed the delivery of new medicines to patients. Dr. Goetz holds a BS in chemical engineering from Stanford University and a PhD in chemical and biochemical engineering from the University of Pennsylvania.

Rachelle Howard

Director of Manufacturing Systems Automation and Digital Strategy, Vertex Pharmaceuticals

Rachelle is the Director of Manufacturing Systems Automation and Digital Strategy for Vertex’s Small Molecule Manufacturing Center. She oversees the site Automation Engineering function and has co-led Vertex’s global Digital Manufacturing Transformation program since 2019. She leads several initiatives related to data integrity, data management, and employee education. Rachelle is a graduate of Tufts University and the University of Connecticut where she has degrees in Chemical Engineering and a PhD in Process Control.

Vijay Raju

Vice President, CMC Management, Flagship Pioneering

Vijay currently leads CMC activities to deliver on Pioneering Medicines portfolio. The portfolio is built on Flagship Pioneering’s bio-platforms covering multiple modalities (small molecules, biologics, cell & gene therapies). Vijay was previously in technical leadership roles at Novartis.

Greg Troiano

Head of cGMP Strategic Supply & Operations, mRNA Center of Excellence, Sanofi

Greg serves as Head of cGMP Strategic Supply and Operations at the mRNA Center of Excellence at Sanofi, where he is responsible for all aspects of clinical production and raw material supply chain. He joined Sanofi via acquisition of Translate Bio, where he was Chief Manufacturing Officer and responsible for Technical Operations. Over his 20+ year career in the drug delivery field, Greg had various roles leading the pharmaceutical development of complex formulations, including numerous nano- and microparticle based systems. Greg received his MSE and BS in Biomedical Engineering from The Johns Hopkins University and was elected and inducted into the American Institute for Medical and Biological Engineering (AIMBE) College of Fellows in 2020 for recognition of his accomplishments in drug delivery.

Pat Sacco

Senior Vice President Manufacturing, Quality, and Operations, SalioGen

Pat is a Biotechnology technical operations executive with 30+ years of experience leading and managing technical operations functions at numerous innovative companies in the biotech and life sciences industries. He has a passion for advancing and implementing best practices in pharmaceutical manufacturing.

Diana Bowley

Associate Director, Data & Digital Strategy, AbbVie

Diana is the Associate Director, Data & Digital Strategy in S&T-Biologics Development and Launch leading the organization’s Digital Transformation since October 2021. She joined AbbVie in 2012 in the R&D-Discovery Biologics group focused on antibody and multi-specific protein screening and engineering, leading multiple programs to the cell line development stage. In 2017 she joined Information Research and led a team of IT professionals who supported AbbVie’s Discovery Scientists in Biotherapeutics, Chemistry, Immunology and Neuroscience. She has a PhD in Molecular Biology from The Scripps Research Institute and Bachelor of Science in Chemistry from The University of Northern Iowa.

Robert Dimitri, M.S., M.B.A.

Director Digital Quality Systems, Thermo Fisher Scientific

Robert Dimitri is a Director of Digital Quality Systems in Thermofisher’s Pharma Services Group. Previously he was a Digital Transformation and Innovation Lead in Takeda’s Business Excellence for the Biologics Operating Unit while leading Digital and Data Sciences groups in Manufacturing Sciences at Takeda’s Massachusetts Biologics Site.

Devendra Deshmukh

Global Head, Digital Science Business Operations, Thermo Fisher Scientific

Devendra Deshmukh currently leads Global Business Operations for Digital Science Solutions at Thermo Fisher Scientific. In this role he oversees operations broadly for the business across its product portfolio and leads the global professional services, technical support, and product education teams.

Grant Henderson

Sr. Dir. Manufacturing Science and Technology, VernalBio

Grant Henderson is the Senior Director of Manufacturing Science and Technology at Vernal Biosciences. He has years of expertise in pharmaceutical manufacturing process development/characterization, advanced design of experiments, and principles of operational excellence.

Ryan Nielsen

Life Sciences Global Sales Director, Rockwell Automation

Ryan Nielsen is the Life Sciences Global Sales Director at Rockwell Automation. He has over 17 years of industry experience and a passion for collaboration in solving complex problems and adding value to the life sciences space.

Shameek Ray

Head of Quality Manufacturing Informatics, Zifo

Shameek Ray is the Head of Quality Manufacturing Informatics and Zifo and has extensive experience in implementing laboratory informatics and automation for life sciences, forensics, consumer goods, chemicals, food and beverage, and crop science industries. With his background in services, consulting, and product management, he has helped numerous labs embark on their digital transformation journey.

Max Peterson​

Lab Data Automation Practice Manager, Zifo

Max Petersen is the Lab Data Automation Practice Manager at Zifo responsible for developing strategy for their Lab Data Automation Solution (LDAS) offerings. He has over 20 years of experience in informatics and simulation technologies in life sciences, chemicals, and materials applications.

Michael Stapleton

Board Director, QbDVision

Michael Stapleton is a life sciences leader with success spanning leadership roles in software, consumables, instruments, services, consulting, and pharmaceuticals. He is a constant innovator, optimist, influencer, and digital thought leader identifying the next strategic challenge in life sciences, executing and operationalizing on high impact strategic plans to drive growth.

Matthew Schulze

Head of Digital Pioneering Medicines & Regulatory Systems, Flagship Pioneering

Matt Schulze is a Senior Director in the Flagship Digital, IT, and Informatics team, where he leads and manages the digital evolution for Pioneering Medicines. His role is pivotal in ensuring that digital strategies align with the overall goals and objectives of the Flagship Pioneering initiative.

His robust background in digital life sciences includes expertise in applications, informatics, data management, and IT/OT management. He previously spearheaded Digital Biomanufacturing Applications at Resilience, a CDMO start-up backed by Arch, where he established a team responsible for implementing global manufacturing automation systems, Quality Assurance applications, laboratory systems, and data management applications.

Matt holds a B.S. in Biology and Biotechnology from Worcester Polytechnic Institute and an M.B.A. from the Boston University Questrom School of Business, where he focused on Strategy and Innovation.

Daniel R. Matlis

Founder and President, Axendia

Daniel R. Matlis is the Founder and President of Axendia, an analyst firm providing trusted advice to life science executives on business, technology, and regulatory issues. He has three decades of industry experience spanning all life science and is an active contributor to FDA’s Case for Quality Initiative. Dan is also a member of the FDA’s advisory council on modeling, simulation, and in-silico clinical trials and co-chaired the Product Quality Outcomes Analytics initiative with agency officials.

Kir Henrici

CEO, The Henrici Group

Kir is a life science consultant working domestically and internationally for over 12 years in support of quality and compliance for pharma and biotech. Her deep belief in adopting digital technology and data analytics as the foundation for business excellence and life science innovation has made her a key member of PDA and ISPE – she currently serves on the PDA Regulatory Affairs/Quality Advisory Board

Oliver Hesse

VP & Head of Biotech Data Science & Digitalization, Bayer Pharmaceuticals

Oliver Hesse is the current VP & Head of Biotech Data Science & Digitalization for Bayer, based in Berkeley, California. He has a degree in Biotechnology from TU Berlin and started his career in a Biotech start-up in Germany before joining Bayer in 2008 to work on automation, digitalization, and the application of data science in the biopharmaceutical industry.

John Maguire

Director of Manufacturing Sciences, Sanofi mRNA Center of Excellence

With over 18 years of process engineering experience, John is an expert in the application of process engineering and operational technology in support of the production of life science therapeutics. His work includes plant capability analysis, functional specification development, and the start-up of drug substance manufacturing facilities in Ireland and the United States.

Chris Kopinski

Business Development Executive, Life Sciences and Healthcare at AWS

As a Business Development Executive at Amazon Web Services, Chris leads teams focused on tackling customer problems through digital transformation. This experience includes leading business process intelligence and data science programs within the global technology organizations and improving outcomes through data-driven development practices.

Tim Adkins

Digital Life Science Operations, ZÆTHER

Tim Adkins is a Director of Digital Life Sciences Operations at ZÆTHER, serving the life science industry by assisting companies reach their desired business outcomes through digital IT/OT solutions. He has 30 years of industry experience as an IT/OT leader in global operational improvements and support, manufacturing system design, and implementation programs.

Blake Hotz

Manufacturing Sciences Data Manager, Sanofi

At Sanofi’s mRNA Center of Excellence, Blake Hotz focuses on developing data ingestion and cleaning workflows using digital tools. He has over 5 years of experience in biotech and holds degrees in Chemical Engineering (B.S.) and Biomedical Engineering (M.S.) from Tufts University.

Anthony DeBiase

Offering Manager, Rockwell Automation

Anthony has over 14 years of experience in the life science industry focusing on process development, operational technology (OT) implementation, technology transfer, CMC and cGMP manufacturing in biologics, cell therapies, and regenerative medicine.

Andy Zheng

Data Solution Architect, ZÆTHER

Andy Zheng is a Data Solution Architect at ZÆTHER who strives to grow and develop cutting-edge solutions in industrial automation and life science. His years of experience within the software automation field focused on bringing innovative solutions to customers which improve process efficiency.

Sue Plant

Phorum Director, Regulatory CMC, Biophorum

Sue Plant is the Phorum Director of Regulatory CMC at BioPhorum, a leading network of biopharmaceutical organizations that aims to connect, collaborate, and accelerate innovation. With over 20 years of experience in life sciences, regulatory, and technology, she focuses on improving access to medicines through innovation in the regulatory ecosystem.

Yash Sabharwal​

President & CEO, QbDVision

Yash Sabharwal is an accomplished inventor, entrepreneur, and executive specializing in the funding and growth of early-stage technology companies focused on life science applications. He has started 3 companies and successfully exited his last two, bringing a wealth of strategic and tactical experience to the team.

Joschka Buyel

Director of Product Management, QbDVision

Joschka Buyel is the Director of Product Management at QbDVision. He was previously responsible for the rollout and integration of QbDVision at Bayer and worked on various late-stage projects as a Quality-by-Design Expert for Product & Process Characterization, Process Validation, and Transfers. Joschka has a Ph.D. in Drug Sciences from Bonn University and a M.S. and B.S. in Molecular and Applied Biotechnology from the RWTH University.

Luke Guerrero

COO, QbDVision

A veteran technologist and company leader with a global CV, Luke currently oversees the core business operations across QbDVision and its teams. Before joining QbDVision, he developed, grew, and led key practices for international agency Brand Networks, and spent six years deploying technology and business strategies for PricewaterhouseCoopers’ CIO Advisory consulting unit.

Gloria Gadea Lopez

Head of Global Consultancy, Business Platforms | Ph.D., Biosystems Engineering

Gloria Gadea-Lopez is the Head of Global Consultancy at Business Platforms. Using her prior extensive experience in the biopharmaceutical industry, she supports companies in developing strategies and delivering digital systems for successful operations. She holds degrees in Chemical Engineering, Food Science (M.S.), and Biosystems Engineering (Ph.D.)

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